Practical information

A self-service stay, step by step

Your stay

1

Reservation

The guest creates a reservation via Previo.

2

Confirmation

A booking confirmation is received.

3

Online check-in

Before arrival, the guest completes online check-in in the Alfred system.

4

SmartKey

After full payment and completed details, the guest receives access information and SmartKey.

5

Arrival

From 3 pm, self-service check-in is possible.

6

Departure

On the day of departure, the room must be vacated by 11 am.

Access details

Access details are issued only after full payment of the stay, completion of online check-in and submission of the data required by law.

Two entrances

Rooms no. 1–7: entrance to the historic wing of the villa. Rooms no. 8–10: rear entrance to the separate tourist wing.

[TO BE ADDED] — precise navigation instructions and entrance photos

Times and quiet hours

Check-in

15:00–23:30

Check-out

do 11:00

Night quiet

od 23:30

Digital host

Before your arrival, Ottokar, the digital host of Villa Klein, will guide you through your stay. He will remind you about online check-in, share important information and help you prepare for your arrival.

Ottokar · digital host of Villa Klein

Children and family stays

Families with children are welcome at Villa Klein. For stays with children under 6, the family room with kitchenette and the rooms in the separate tourist wing are designated. The historic rooms no. 2–7, due to their more sensitive furnishing and the preserved character of the villa, are intended for adults and children from 6 years. We will be happy to recommend the most suitable room based on the age and number of children.

Children's rates

  • Children 0–2 yearsFree without bed
  • Children 3–5 years300 CZK per night
  • Children 6–12 years400 CZK per night
  • Guests 13+ yearsAdult rate

Children aged 0–5 can only be accommodated in room no. 1 or in rooms no. 8–10. Children from 6 years can be accommodated in all rooms.

Payment and cancellation terms

Deposit of 50% of the reservation price. Deposit due within 3 calendar days. Balance due no later than 7 days before arrival. For reservations made less than 7 days before arrival, the full price is paid immediately.

Cancellation

14 or more days before arrival: no cancellation fee. 7–13 days before arrival: 50% of the total price. 0–6 days before arrival: 100% of the total price. No-show: 100% of the total price.

Group reservations and exceptionally requested dates may have different conditions.

Full terms and cancellation policy →
Villa Klein — historická vila v Teplicích nad Metují

Current availability and best rates are available in our booking system.

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